A client of New Marketing Labs writes about twitter management in the post listed below. Good information if you are planning to use Twitter as a communication or customer service tool for business. Twitter can be overwhelming at first but we’re finally getting good advice to handle the constant chatter. For those who know it well, Twitter is their favorite tool. Beginners are having a hard time discovering the “whys” of twitter.
David Baeza from Work Shifting.com offers “10 Tips for Social Media Listening“ here that are worthy of your consideration.
Source: @chrisbrogan