This is such a great article Sarah Hill from Veterans United put together. I’ve shared in on Google Plus but just re-read the full article again. Makes so much sense for your office staff (or you as an individual owner) to know this.
Excerpt from her article:
Can you SEE me now? Sadly for many customers calling businesses, the answer is no. Right now, your customers have the ability to video call your business. But most businesses don’t know how to answer the video phone, so this is what the customer sees: a black screen. Here are 5 reasons why your brand might want to learn to dial and answer the video phone.”
Read the full article to get the 5 Reasons here: 5 Reasons to Teach Customers to Dial the Video Phone